We remain at your service, also after your project is delivered.

After Sales Services

To ensure the correct operation of  your new system, we offer a variety of services such as

An SLA with coverage periods and response times can be agreed upon to make sure time-critical are executed on time.  

This includes regular business hours, extended business hours, and even 24x7 support.

How to contact us via phone/Email

PearlChain support teams can be reached by calling +32 (0)3 246 46 71, or via mail on

We offer support both during and outside business hours:

Support portal

If you are a registered support customer, we will provide you with access to our customer portal, where you can raise requests and track the progress of any outstanding topics.

Alternatively, a request can be logged via mail at