Most Configure-Price-Quote (CPQ) solutions stop once the contract is signed, but, for many companies, what happens after the sale will determine whether or not a customer relationship is profitable.
The PearlChain front-end offers a robust and flexible user experience that allows your sales team to easily configure and price complex solutions based on real-time capable-to-promise (CTP) metrics.
Post-sale your entire organization – finance, customer care, engineering, and field service – has complete visibility to the install base and contracts with detailed up-to-date information on entitlements, service history and billing.
The ability to manage the customer relationship and the revenue cycle really depends on your ability to effectively manage the contract cycle.
With PearlChain the accuracy and availability of critical contract and entitlement information is ensured with real‐time visibility for your team during all phases of the service contract lifecycle.
PearlChain’s end-to-end approach eliminates blind spots, streamlines operations and improves profitability.``
Simplifying the buying process for configured or highly customizable solutions is about more than just building a configure-‐price-‐quote (CPQ) front end to ensure valid product selection and pricing.
In fact, getting the sale is often only the first step in a customer relationship which has multiple touchpoints across your organization – accounting, manufacturing, shipping, customer care, contract management, field service, and support – playing a role.
This is where PearlChain can help, addressing the needs of your business across the end-‐to-‐end value chain and bringing consistency and empowerment to the sales team. End-‐to-‐End Configure to Sell and Service: Leveraging your Capability to Promise (CTP) The need for CPQ solutions is clear.
Customers are engaging sellers later in the buying process and expecting more sophistication, manual product configuration adds time to the sales process and jeopardizes deals which in turn limits forecasting and pipeline visibility. CPQ allows companies that sell engineer-‐to-‐order, configure-‐to-‐order, or assemble-‐to-‐order products to manage the multitude of options once they are created.
Best-‐in-‐class companies use CPQto design products with a set of components that can be assembled in multipleways,makingoperations leaner as awhole, lowering costs, and keeping cycles shorter.
Manage the unpredictable, Optimize in real-‐time.